1. Acceptance of Terms
By accessing and using the Sapphire Point Properties website and services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.
2. Booking and Reservations
2.1 Reservation Process
When you make a reservation through our website, you agree to:
- Provide accurate and complete information
- Pay all required fees and charges
- Comply with the specific property's rules and regulations
2.2 Pricing and Payments
All prices are listed in USD and are subject to change. Pricing includes:
- Nightly rate
- Cleaning fee
- Service charges
- Applicable taxes
3. Cancellation and Refund Policy
3.1 Cancellation by Guest
Cancellation policies vary by property. Typically:
- Cancellations made 30+ days before check-in may receive a full refund
- Cancellations within 30 days of check-in may be subject to partial or no refund
- Specific cancellation terms will be provided during the booking process
3.2 Cancellation by Sapphire Point Properties
In rare circumstances, we may need to cancel a reservation. If this occurs, we will:
- Provide immediate notification
- Offer a full refund
- Assist in finding alternative accommodations
4. Guest Responsibilities
When staying at a Sapphire Point Properties rental, guests must:
- Treat the property with respect
- Follow all house rules
- Not exceed the maximum occupancy
- Not engage in illegal activities
- Report any damages immediately
5. Property Damage and Liability
Guests are responsible for:
- Any damage caused during their stay
- Costs of repair or replacement
- Maintaining the property in the condition it was received
6. Privacy and Data Protection
We collect and use personal information as described in our Privacy Policy. By using our services, you consent to our data practices.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Sapphire Point Properties and protected by copyright laws.
8. Limitation of Liability
Sapphire Point Properties is not liable for:
- Personal injury
- Property loss or damage
- Unexpected changes in travel plans
- Issues beyond our direct control
9. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.
10. Contact Information
For questions about these terms, please contact us at:
Email: Help@sapphirepointproperties.com
Phone: (660) 225-1668
Address: P.O. Box 13457, Overland Park, KS 66212-9998