Mailing Address
P.O. Box 13457
Overland Park, KS 66212-9998
Get In Touch
Have questions about a property or need assistance? Our team is ready to help you find the perfect home rental.
Phone
Office Hours
Mon-Fri: 9AM-5PM CST
Sat: 10AM-4PM CST
Sun: Closed
Send Us a Message
Frequently Asked Questions
What is the check-in and check-out process?
Standard check-in time is 3:00 PM and check-out is 11:00 AM. For most properties, we offer self check-in with digital locks or lockboxes. Detailed check-in instructions will be sent to you prior to your arrival.
Can I cancel or modify my reservation?
Yes, you can cancel or modify your reservation based on our cancellation policy. Free cancellation is available for 48 hours after booking, if made at least 14 days before check-in. After that, cancellations are subject to a partial refund. Please see the specific policy details on your reservation.
Are pets allowed in your properties?
Pet policies vary by property. Some of our properties are pet-friendly with an additional fee, while others do not allow pets. Please check the specific property listing for pet policy information or contact us for details.
Is there a security deposit required?
Yes, most properties require a security deposit that is fully refundable within 7 days after check-out, provided there are no damages or additional cleaning required. The amount varies by property and will be clearly stated during the booking process.
What amenities are included in your properties?
Our properties offer a range of amenities that vary by location. Standard amenities typically include WiFi, fully equipped kitchens, linens, and towels. Premium amenities may include hot tubs, pools, and entertainment systems. Check each property listing for specific amenities offered.
Have more questions? View all FAQs or contact us directly.